# Account Manager (Customer Outcomes Specialist) at Scarlet

- Company: Scarlet
- What the company does: The only Notified Body specialised in software and AI - a medical device certification process built for SaMD and AIaMD manufacturers. Backed by Entrepreneur First.
- Company website: https://scarlet.cc
- Type: Startups
- Level: Senior
- Location: US - New York City Office
- Work setup: On-site
- Pay: $110K to $130K base salary per year (USD)
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://jobs.ashbyhq.com/scarlet/7fbdf92b-c1a0-40bd-af98-60d56d66f011?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/scarlet-account-manager-customer-outcomes-specialist/

## About the role

As an Account Manager (Customer Outcomes Specialist) at Scarlet, you will be one of the founding US members of that team. You will own customer relationships from onboarding through expansion. You will keep complex projects on track, remove friction, and ensure customers achieve their goals. You will work day-to-day with ambitious medical technology companies and help them deliver safe devices to patients sooner. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- You’ve owned complex customer relationships in B2B environments for 3+ years, preferably within the health tech industry and/or a regulated industry
- You operate with a bias for action. Customers turn to you in critical moments, and internal teams count on your signal to make smart bets
- You have strong project management skills. You connect dots, see risks early and keep multiple workstreams on track without breaking a sweat
- You have an insatiable curiosity and thrive in a fast-paced and innovative environment, eager to think creatively and iterate quickly
- Your verbal and written communication skills are exemplary, aligned with MECE principles and adapted to an asynchronous work environment

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/scarlet-account-manager-customer-outcomes-specialist/