# Customer Success Manager at Scout

- Company: Scout (YC W25)
- What the company does: AI-powered student information system for K-12 schools. Backed by Techstars.
- Company website: http://scouthealth.com
- Type: Startups
- Level: Senior
- Location: New York City, NY
- Work setup: On-site
- Pay: $75K to $150K base salary per year (USD)
- Posted: 2026-07-14
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/scout-4/jobs/5XFiwpv-customer-success-manager
- Page: https://www.1752.vc/careers/jobs/scout-customer-success-manager/

## About the role

We’re hiring our first Customer Success Manager to help build out Scout’s customer service function. This is a true founding CSM role with direct access to the Co-Founders , where your voice, ideas, and execution will materially shape how Scout grows.

## What they're looking for

- 1-3+ years of customer success experience
- Experience in enterprise SaaS customer success is strongly preferred
- Strong organizational skills
- A good product sense
- Comfortable operating with ambiguity and shaping the playbook
- Ownership mindset and willingness to wear multiple hats

Tags: Support