# Enterprise Account Manager Customer Success · Charlotte · Hybrid at Screencloud

- Company: Screencloud
- What the company does: ScreenCloud is a full-stack digital signage company that provides hardware & software to run screens at scale, improving deployment, management & security. Backed by 500 Global.
- Company website: https://screencloud.com
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-08-12
- Apply by: 2026-10-12
- Apply: https://careers.screencloud.com/jobs/8213127-enterprise-account-manager
- Page: https://www.1752.vc/careers/jobs/screencloud-enterprise-account-manager-customer-success-charlotte-hybrid/

## About the role

We are looking for a confident, commercially-minded, and tech-savvy Enterprise Account Manager to own a portfolio of Enterprise customers and drive both retention and expansion. You’ll be accountable for protecting existing ARR while identifying and closing new growth opportunities, with a quarterly expansion quota alongside retention and renewal targets.

## What they're looking for

- Proven experience in Enterprise Account Management, Customer Success, or a similar SaaS role, with demonstrated success owning retention and expansion targets
- Strong commercial acumen with experience identifying opportunities, building business cases, negotiating, and closing expansion business
- Strategic account management experience, including account planning, multi-threading, executive engagement, and value/ROI realization
- Ability to manage and prioritize a large, dynamic book of business based on customer risk, opportunity, and potential
- Excellent discovery, communication, negotiation, and presentation skills, with the ability to influence C-level stakeholders
- Strong analytical judgment and comfort using customer, product, and commercial data to inform decisions