# Senior Technical Program Manager at Scribd

- Company: Scribd
- What the company does: Get to the source. Specialized knowledge on any topic, and answers you won’t find anywhere else. Home to the world’s documents, 300M+ and counting. Backed by Y Combinator, CRV and Redpoint.
- Company website: http://scribd.com
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco
- Work setup: On-site
- Posted: 2026-10-14
- Apply by: 2026-11-28
- Apply: https://jobs.ashbyhq.com/ScribdInc/4a1a7e7b-11bd-4720-a49b-ac821555b4dc?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/scribd-senior-technical-program-manager/

## About the role

Act like an owner: Be an owner of program strategy and execution across our Customer Operations and Brand Marketing pillars, and serve as the connective tissue between those pillars and the partners they depend on. Build relationships: Our TPM team thrives on collaboration. You will work closely with stakeholders at every level, from customer experience and marketing teams to engineers and executives, and your ability to build trust and align diverse perspectives will be central to what you can accomplish. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of experience in a program management, operations, or equivalent role at a technology company
- A track record of operating independently, leading through ambiguity, and navigating complex organizational dynamics
- A structured approach to your work, paired with the judgment to know when to add process and when to remove it to reduce overhead and drive velocity
- Experience partnering closely with customer operations, marketing, or brand teams, and connecting their work to product and engineering teams
- An understanding of what great customer support is worth to a brand, and enough knowledge of brand to hold your own with marketers. You have worked with customer support teams, or know their workflows well enough to be a useful partner to them
- A customer-first lens in how you make decisions, with the judgment to weigh customer impact against efficiency

Tags: Product, Design, & Analytics

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/scribd-senior-technical-program-manager/