# Senior Manager, Customer Marketing at Security Scorecard

- Company: Security Scorecard
- What the company does: Protect your supply chain and manage third-party cyber risk with SecurityScorecard. Trusted by 25,000+ organizations for continuous vendor monitoring and TPRM. Backed by Sequoia and GV.
- Company website: https://www.securityscorecard.com/
- Type: Startups
- Level: Senior
- Location: Remote (United States)
- Work setup: Remote
- Pay: $180K to $200K base salary per year (USD)
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://job-boards.greenhouse.io/securityscorecard/jobs/8207473
- Page: https://www.1752.vc/careers/jobs/security-scorecard-senior-manager-customer-marketing/

## About the role

We are looking for a strategic and highly collaborative Senior Manager, Customer Marketing to lead our customer lifecycle, retention, and advocacy initiatives. In this role, you will be the voice of the customer within the marketing team, designing campaigns and programs that drive engagement, loyalty, cross-sell/upsell revenue, and brand advocacy.

## What they're looking for

- Experience: 7+ years of marketing experience, with 3–5 years in customer marketing, lifecycle marketing, or customer success enablement — B2B SaaS strongly preferred, cybersecurity a plus
- Expansion track record: Demonstrated success building signal- or trigger-based upsell campaigns that produced measurable cross-sell pipeline in an installed base
- Leadership: Proven experience managing programs independently and leading cross-functional initiatives, people management experience a plus
- Advocacy expertise: A strong portfolio of customer-driven content (case studies, videos) and experience managing review platforms or advocacy software
- Analytical skills: Strong ability to interpret data, measure ROI, and make data-driven decisions across the customer lifecycle
- Communication: Exceptional written and verbal communication, with the empathy and presence to build rapport with C-level executives and practitioners alike

Tags: Marketing