# Principal Presales Engineer at Segment

- Company: Segment
- What the company does: Collect, unify, and enrich customer data across any app or device with the Twilio Segment CDP, now available on Twilio.com. Backed by Accel, Kleiner Perkins and Y Combinator.
- Company website: http://www.segment.com
- Type: Startups
- Level: Principal and up
- Location: Remote - US
- Work setup: Remote
- Posted: 2026-08-10
- Apply by: 2026-10-12
- Apply: https://job-boards.greenhouse.io/twilio/jobs/8115128
- Page: https://www.1752.vc/careers/jobs/segment-principal-presales-engineer/

## About the role

This position is needed to enable our customers to build the future of communications. The Principal Presales Engineer is a critical part of the sales team focused on our Strategic segment.

## What they're looking for

- 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
- Excellent communicator and presenter able to gain audience confidence
- An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience
- Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
- Previous software development experience or working knowledge in one or more of the following areas:
- Experience with sales methodologies

Tags: Solutions Engineering