# Associate VP, Customer Success - Americas at Semperis

- Company: Semperis
- What the company does: Semperis is the industry's most comprehensive Active Directory security and recovery platform, protecting hybrid AD environments from identity-based attacks. Backed by Insight.
- Company website: https://www.semperis.com/
- Type: Startups
- Level: Principal and up
- Location: USA
- Work setup: Remote
- Posted: 2026-05-08
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/semperis/f9d94abc-6bf3-45da-8995-d41b09db5342
- Page: https://www.1752.vc/careers/jobs/semperis-associate-vp-customer-success-americas/

## About the role

As Associate Vice President, Customer Success you will be a senior regional leader accountable for the Americas Customer Success business, including retention, expansion influence, product adoption, customer value realization, leadership development, and cross-functional execution.

## What they're looking for

- We are looking for an experienced Associate Vice President, Customer Success – Americas to join our Global Customer Success team
- 8+ years in Customer Success, Technical Account Management, Services, Account Management, or related post-sale leadership roles, with meaningful time in cybersecurity and/or infrastructure software
- 3+ years leading leaders (Team Leads / Managers) in a high-growth B2B SaaS or cybersecurity company
- Experience in a cyber product/services company where success depends on product adoption, use-case activation, value realization, and cross-functional execution between customer-facing and technical teams
- Demonstrated success working with CISOs, CIOs, security operations managers/directors, IAM leaders, architects, analysts, and executive buyers
- Proven ability to build strong partnerships with Sales leadership and influence commercial outcomes through adoption, customer strategy, and renewal defense

Tags: Customer Success