# Forward Deployed Product Manager at Sendbird

- Company: Sendbird
- What the company does: Engage your customers and improve customer loyalty with an AI customer experience platform trusted by enterprises worldwide. Backed by SoftBank VF, Y Combinator and Techstars.
- Company website: https://sendbird.com/
- Type: Startups (AI role)
- Level: Senior
- Location: San Mateo, California, United States
- Work setup: On-site
- Pay: $140K to $175K base salary per year (USD)
- Posted: 2025-11-14
- Apply by: 2026-10-08
- Apply: https://sendbird.com/careers?gh_jid=8293482002
- Page: https://www.1752.vc/careers/jobs/sendbird-forward-deployed-product-manager/

## About the role

The Forward Deployed PM owns the full arc from pilot to production for Delight.ai's AI Agent platform, working directly with customers to deploy, iterate, and prove value, then translating what they learn into product direction back home. This role is for someone equally comfortable in a customer whiteboard session and a GitHub issue thread.

## What they're looking for

- You get restless behind a desk. You'd rather be in front of a customer untangling a messy problem than writing a spec about one
- You can read a room: you know when to lead a conversation and when to shut up and listen
- You naturally translate vague customer pain into crisp, actionable product language, and you're already reaching for an AI tool to help structure it faster
- You treat ambiguity as a starting point, not a blocker. You move before the plan is perfect
- You've got a traveler's mindset. A last-minute flight to close a deployment doesn't stress you out, it energizes you
- You obsess over whether a thing actually works in the real world, not just in a demo

Tags: Product