# Head of Information Security at Sendbird

- Company: Sendbird
- What the company does: Engage your customers and improve customer loyalty with an AI customer experience platform trusted by enterprises worldwide. Backed by SoftBank VF, Y Combinator and Techstars.
- Company website: https://sendbird.com/
- Type: Startups (AI role)
- Level: Principal and up
- Location: San Mateo, California, United States
- Work setup: On-site
- Pay: $280K to $320K base salary per year (USD)
- Posted: 2026-03-30
- Apply by: 2026-10-08
- Apply: https://sendbird.com/careers?gh_jid=8484047002
- Page: https://www.1752.vc/careers/jobs/sendbird-head-of-information-security/

## About the role

This reports to the CFO. You'll lead a high-functioning, mature, and global team located in the United States and South Korea, with end-to-end accountability for Security, IT, and Compliance, ensuring these functions work in harmony to support our global scale.

## What they're looking for

- You've built and run security programs at a B2B SaaS or cloud company—not just inherited them
- You can walk an engineer through a threat model and walk a CFO through a risk summary—without losing either of them
- You are well versed in compliance frameworks (ISO 27001, SOC 2, HIPAA, GDPR)
- You've managed or mentored a global security team and taken genuine pride in developing the people around you
- You are organized and methodical with strong attention to detail and an ability to analyze and interpret information
- You thrive in ambiguity and build structure where none existed

Tags: Security and IT