# Customer Success Manager at Sendblue

- Company: Sendblue (YC S23)
- What the company does: iMessage for Sales. Backed by Y Combinator.
- Company website: https://www.sendblue.com
- Type: Startups
- Level: Senior
- Location: New York, NY, US / Remote (US)
- Work setup: Remote
- Pay: $70K to $105K base salary per year (USD)
- Posted: 2026-05-08
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/sendblue/jobs/TQhA58F-customer-success-manager
- Page: https://www.1752.vc/careers/jobs/sendblue-customer-success-manager/

## About the role

Customer Onboarding : Lead smooth and impactful onboarding experiences that set customers up for long-term success. Retention Strategy : Design and execute strategies to minimize churn and improve customer retention.

## What they're looking for

- **Experience with CRM systems (GoHighLevel, Close.io , Hubspot preferred)
- **Experience building out and troubleshooting workflows and automations in HubSpot, GHL, Zapier, or other no-code platforms
- Some experience in customer success, account management, or a similar role (SaaS or CRM experience preferred)
- Exceptional communication and interpersonal skills with the ability to build rapport quickly
- Proven ability to manage multiple customer relationships and prioritize effectively
- A proactive and problem-solving mindset with a “figure-it-out” attitude

Tags: Operations