# Customer Success Specialist at Senso

- Company: Senso (YC W24)
- What the company does: Control what AI says about you. Backed by Y Combinator and Techstars.
- Company website: http://www.senso.ai
- Type: Startups (AI role)
- Level: Mid level
- Location: Toronto, ON, CA / San Francisco, CA, US / Remote (US; CA)
- Work setup: Remote
- Pay: $60K to $65K base salary per year (USD)
- Posted: 2026-05-04
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/senso/jobs/TfpVA51-customer-success-specialist
- Page: https://www.1752.vc/careers/jobs/senso-customer-success-specialist/

## About the role

We are seeking an experienced Customer Success Specialist to own day-to-day client relationships and ensure our customers achieve maximum value from Senso's AI platform. Reporting to the Lead of Customer Success, this role is critical to scaling our customer base while maintaining high satisfaction and retention rates.

## What they're looking for

- · 2-3 years of experience in customer success, account management, or client services
- · Proven track record managing B2B SaaS customer relationships
- · Experience with technical products or AI/ML platforms preferred
- · Background in financial industry is a strong plus
- · Exceptional communication skills - written, verbal, and presentation
- · Strong organizational skills with ability to manage multiple accounts simultaneously

Tags: Sales