# Head of Risk Operations at SentiLink

- Company: SentiLink
- What the company does: SentiLink combines technology and expertise to help financial institutions stop identity fraud at the application stage. Backed by a16z and Felicis.
- Company website: https://www.sentilink.com
- Type: Startups
- Level: Principal and up
- Location: United States
- Work setup: Remote
- Pay: $180K to $240K base salary per year (USD)
- Posted: 2026-08-12
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/sentilink/9dede4eb-548a-4937-9994-3a88661b61b9
- Page: https://www.1752.vc/careers/jobs/sentilink-head-of-risk-operations/

## About the role

Establish clear performance baselines and operational metrics for FIT, including labeling volume, quality, turnaround time, cost efficiency, SLA adherence, and downstream business impact. Design and implement scalable quality assurance processes, including sampling methodologies, review frameworks, feedback mechanisms, and escalation procedures to continuously improve labeling accuracy and consistency.

## What they're looking for

- 8+ years of experience in fraud operations, fraud intelligence, risk management, trust & safety, investigations, analytics, or a related domain, including significant people leadership experience
- 4+ years of management experience overseeing a team of Fraud Analysts
- Demonstrated success leading operational teams responsible for high-volume, quality-sensitive workflows and measurable business outcomes
- Strong fraud judgment with a deep interest in understanding evolving fraud patterns, typologies, and prevention strategies
- Proven ability to design and improve processes, operating models, quality systems, and performance measurement frameworks
- Experience developing and coaching early-career talent, building high-performing teams, and creating internal mobility pathways

Tags: Fraud Intelligence