# Strategic Customer Success Manager at SentiLink

- Company: SentiLink
- What the company does: SentiLink combines technology and expertise to help financial institutions stop identity fraud at the application stage. Backed by a16z and Felicis.
- Company website: https://www.sentilink.com
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Posted: 2026-07-22
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/sentilink/cf18ff52-74f0-4d8b-9399-bdc0c55ad336
- Page: https://www.1752.vc/careers/jobs/sentilink-strategic-customer-success-manager/

## About the role

Own the relationships for strategic accounts across our bank, credit union, and fintech customers Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products

## What they're looking for

- 7-9 years experience as an advisor, consultant, Customer Success Manager or Account Manager in the Fraud and/or Identity space
- Collaborate closely and share insights with cross-functional teams to maintain customer centric culture throughout SentiLink: Sales, Data Science, Product, Fraud Intelligence and Engineering
- Partner with Sales during pre and post sales
- Experience with Salesforce and Salesloft, a plus
- Self-motivated, detail-oriented, with a big appetite for making our partners successful
- Willingness to travel up to 40% of the time to visit clients and for industry relevant conferences

Tags: Partner Success