# Senior Manager, Support Engineering at Sentry

- Company: Sentry
- What the company does: Application performance monitoring for developers & software teams to see errors clearer, solve issues faster & continue learning continuously. Get started at sentry.io. Backed by Accel, NEA and 500 Global.
- Company website: http://www.sentry.io
- Type: Startups
- Level: Senior
- Location: San Francisco, California
- Work setup: Remote
- Pay: $160K to $180K base salary per year (USD)
- Posted: 2026-10-14
- Apply by: 2026-11-28
- Apply: https://jobs.ashbyhq.com/sentry/2b5e1ac5-9709-4280-9ceb-51bff95328e3?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/sentry-co-senior-manager-support-engineering/

## About the role

At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company
- 3+ years managing technical support engineers, including hiring and growing a team
- Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure
- Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them
- Hands-on experience running AI or automation in a support org, and a clear view of its failure modes
- Track record of using support data to drive product and process changes

Tags: Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/sentry-co-senior-manager-support-engineering/