# Senior Technical Customer Success Manager at Sentry.co

- Company: Sentry.co
- What the company does: Offline credential manager. Backed by Antler.
- Company website: https://sentry.co/
- Type: Startups
- Level: Senior
- Location: New York City, New York
- Work setup: On-site
- Pay: $155K to $175K base salary per year (USD)
- Posted: 2026-04-30
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/sentry/960b966a-849f-421f-8c75-72924f28293e
- Page: https://www.1752.vc/careers/jobs/sentry-co-senior-technical-customer-success-manager/

## About the role

Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products.

## What they're looking for

- This is a technical role combined with business skills. You have to have strong technical background to be successful in this role
- BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory
- 5+ years of experience in Customer Success, Account Management, Management Consulting, or another customer-facing role
- Strong industry experience and technical understanding related to Devs, DevOps, application monitoring, software release tools, and/or broader cloud-native application infrastructure platforms
- Experience in working with complex, multi-divisional, multi-geographical customers
- Impressive executive presence and communication abilities

Tags: Customer Success