# Senior Support Engineer at Sereact

- Company: Sereact
- What the company does: The only real-world verified Vision-Language-Action AI. Proven at scale. Trained on the world's largest dataset of robotic picks. Backed by Air Street.
- Company website: https://sereact.ai
- Type: Startups (AI role)
- Level: Senior
- Location: Boston, Massachusetts
- Work setup: Remote
- Pay: $180K to $210K base salary per year (USD)
- Posted: 2026-10-20
- Apply by: 2026-12-04
- Apply: https://jobs.ashbyhq.com/sereact/c0c87e1f-039b-4f01-8dab-e390e1853c82?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/sereact-senior-support-engineer/

## About the role

As a Senior Support Engineer, you will ensure the reliability and success of our AI-powered robotic systems after deployment. Acting as the primary technical contact for customers, you will diagnose complex hardware and software issues, drive rapid resolution, and continuously improve our support tools and processes. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor's degree in Computer Science, Engineering, Robotics, or related field (or equivalent practical experience)
- 5+ years supporting complex hardware/software systems in customer-facing environments
- Experience with robotics, automation, or industrial equipment
- Experience troubleshooting Linux-based systems using SSH, Docker, and command-line tools
- Willingness to travel internationally for training and periodically throughout North America (approximately 10%)
- Strong Python and Linux troubleshooting skills

Tags: Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/sereact-senior-support-engineer/