# Solutions Engineer, Strategic at Serval

- Company: Serval
- What the company does: Serval is the AI-native ESM that automates employee requests, onboarding/offboarding, just-in-time access, and more. Backed by General Catalyst, Sequoia and Redpoint.
- Company website: https://www.serval.com/
- Type: Startups
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Pay: $300K base salary per year (USD)
- Posted: 2026-07-10
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/serval/7d582aa0-45fa-415f-ba82-d7f0b2eb7bd0
- Page: https://www.1752.vc/careers/jobs/serval-solutions-engineer-strategic/

## About the role

This is our founding Solutions Engineer: the first technical seller at Serval and the person who defines what world-class solutions architecture looks like here. You'll own the technical side of the pre-sales cycle for prospective strategic customers, sitting across the table from sophisticated IT and security buyers who test every claim we make. Your job is to earn their trust, prove the platform, and win the technical decision.

## What they're looking for

- A builder at heart, able to scope what matters, stand up a demo or proof-of-value yourself, and ship it
- Deeply technical and credible, the kind of person who earns the respect of CIOs, Heads of IT, and security leaders in the first meeting
- A trusted advisor by instinct, who listens for the real problem and proves value in the sales cycle rather than pitching features
- Living on the AI frontier, fluent in how agents and LLM-powered systems get deployed and governed inside the enterprise
- Comfortable in ambiguity, owning your work end-to-end, and moving without waiting to be told what to build next
- 10+ years in solutions architecture, sales engineering, or a comparable pre-sales technical role at a high-growth B2B software or infrastructure company

Tags: Sales