# Solutions Engineer at Serval

- Company: Serval
- What the company does: Serval is the AI-native ESM that automates employee requests, onboarding/offboarding, just-in-time access, and more. Backed by General Catalyst, Sequoia and Redpoint.
- Company website: https://www.serval.com/
- Type: Startups
- Level: Mid level
- Location: San Francisco
- Work setup: On-site
- Pay: $250K base salary per year (USD)
- Posted: 2026-07-07
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/serval/c77d8ff1-2f28-409e-9afc-56317b8e7e41
- Page: https://www.1752.vc/careers/jobs/serval-solutions-engineer/

## About the role

This is our founding Solutions Engineer: the first technical seller at Serval and the person who defines what world-class solutions engineering looks like here. You'll own the technical side of the pre-sales cycle for prospective enterprise customers, sitting across the table from sophisticated IT and security buyers who test every claim we make. Your job is to earn their trust, prove the platform, and win the technical decision.

## What they're looking for

- 5+ years in solutions engineering, sales engineering, or a comparable pre-sales technical role at a high-growth B2B software or infrastructure company
- A track record of selling technical products to senior IT and security buyers, with hands-on credibility in front of CIOs, Heads of IT, and security leaders
- Genuine technical depth: you can hold your own in an architecture review, debug an integration live, and answer a sharp security question without reaching for a deck
- Working fluency with the modern IT and identity stack, including IdPs and SCIM, ITSM and ticketing, SaaS administration, APIs, and how access is granted and revoked across an org
- Excellent communication and storytelling, translating complex concepts for both engineers and executives
- A builder's instinct and high ownership, energized by being first and motivated to create the systems that scale a team

Tags: Sales