# Agentic AI Harness Architect - Moveworks at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: Mountain View, CALIFORNIA
- Work setup: On-site
- Pay: $201K to $352K base salary per year (USD)
- Posted: 2026-10-01
- Apply by: 2026-11-15
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000152787479?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-agentic-ai-harness-architect-moveworks/

## About the role

In your first year, you will establish the architecture and research roadmap for the agentic AI harness, deliver prototypes that improve performance on real enterprise tasks, create evaluations that make those gains measurable, and guide successful approaches into the Moveworks Reasoning Engine and broader AI platform. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- What You Bring
- Deep expertise in machine learning or artificial intelligence, paired with strong systems judgment and the ability to reason about end-to-end product architecture
- A record of meaningful work on AI agents, reasoning and planning, tool use, coding agents, conversational systems, reinforcement learning, or closely related areas
- Experience turning ambiguous research questions into working prototypes, measurable hypotheses, and durable technical direction
- Strong understanding of the tradeoffs among model capability, context, memory, latency, cost, reliability, and system complexity
- Experience designing evaluations for probabilistic systems, including benchmarks that measure task outcomes rather than surface-level response quality alone

Tags: Engineering, Infrastructure and...

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-agentic-ai-harness-architect-moveworks/