# Chief of Staff, Head of Marketing Strategy & Operations at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Principal and up
- Location: San Francisco, CALIFORNIA
- Work setup: On-site
- Pay: $264K to $449K base salary per year (USD)
- Posted: 2026-10-23
- Apply by: 2026-12-07
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000157547268?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-chief-of-staff-head-of-marketing-strategy-and-operations/

## About the role

This role sits at the intersection of two disciplines: the classic Chief of Staff mandate — extending the CMO's reach, running the Office of the CMO, and ensuring the leadership team operates in lockstep — and the operational rigor of a Marketing Strategy & Operations leader who owns the planning rhythm, performance systems, and business infrastructure that connect strategy to execution. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 15+ years leading marketing operations, strategy, or transformation in global, matrixed organizations
- A proven operator — someone who scales complex systems with clarity, speed, and discipline
- Deep experience in planning, budgeting, performance management, and marketing ROI
- A track record of leading transformation — simplifying the complex, modernizing processes, and driving accountability
- Experience leading senior teams across operations, planning, and emerging capabilities like AI
- Strong communication and influencing skills, with the ability to lead confidently in any room

Tags: Marketing, Communications, and Brand

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-chief-of-staff-head-of-marketing-strategy-and-operations/