# Director of Engineering, HR Service Delivery at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Principal and up
- Location: Santa Clara, CALIFORNIA
- Work setup: On-site
- Pay: $221K to $387K base salary per year (USD)
- Posted: 2026-10-13
- Apply by: 2026-11-27
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000155342681?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-director-of-engineering-hr-service-delivery-2/

## About the role

ServiceNow is seeking a Director of Engineering to lead the architecture, delivery, and evolution of key services within the HR Service Delivery (HRSD) portfolio. HRSD helps organizations deliver seamless employee experiences through intelligent workflows, case management, knowledge, lifecycle events, document management, and AI-powered employee assistance. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 12+ years of software engineering experience with a proven track record of delivering enterprise-scale products and services
- 5+ years of engineering leadership experience, including experience managing engineering managers and senior technical leaders
- Demonstrated success driving technical strategy and execution across multiple teams and stakeholders
- Proven track record of building and leading high-performing engineering organizations
- Experience building, integrating, or operating AI-powered product capabilities
- Familiarity with large language models, retrieval systems, agentic workflows, semantic search, and modern AI development frameworks

Tags: Engineering, Infrastructure and...

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-director-of-engineering-hr-service-delivery-2/