# Director, Site Reliability Engineering & Service Enablement at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Principal and up
- Location: Santa Clara, CALIFORNIA
- Work setup: On-site
- Pay: $221K to $387K base salary per year (USD)
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000149923124
- Page: https://www.1752.vc/careers/jobs/servicenow-director-site-reliability-engineering-and-service-enablement/

## About the role

For positions in this location, we offer a base pay of $221,200 - $387,100 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

## What they're looking for

- Proven success leading managers and senior technical leaders across geographically distributed engineering organizations
- Demonstrated success leading SRE, infrastructure, or reliability transformation at scale
- Strong understanding of SLIs/SLOs, error budgets, observability, incident management, reliability governance, and on-call practices
- Experience with service catalogs, service registries, service ownership models, Backstage, CMDB, dependency mapping, or service topology
- Strong background in cloud infrastructure and modernization across AWS, Azure, and/or GCP
- Understanding of Kubernetes, distributed systems, networking, databases, infrastructure automation, and cloud-native architecture

Tags: Engineering, Infrastructure and...

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-director-site-reliability-engineering-and-service-enablement/