# Director, Strategy & Operations—Employee Experience Group at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Principal and up
- Location: Mountain View, California
- Work setup: On-site
- Pay: $192K to $337K base salary per year (USD)
- Posted: 2026-10-27
- Apply by: 2026-12-11
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000158128296?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-director-strategy-and-operations-employee-experience-group-2/

## About the role

This is a high-impact role at the center of how the Employee Experience Group sets its direction, places its bets, and scales. The Director of Strategy & Operations will work alongside senior product leadership to shape the business strategy, translate market opportunities into investment priorities, and build the operating model needed to deliver durable growth. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Demonstrated ownership of complex business planning, operating rhythms, and cross-functional initiatives with measurable results
- Experience partnering with senior executives and influencing across Product, Engineering, Sales, Marketing, and Finance in a matrixed organization
- Excellent written and verbal communication skills, with the ability to simplify complex topics and create clear executive-level narratives
- A hands-on, outcome-oriented approach and a track record of building practical solutions in ambiguous, fast-moving environments
- Experience with go-to-market strategy and pricing and packaging is preferred
- People leadership experience is preferred

Tags: Engineering, Infrastructure and...

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-director-strategy-and-operations-employee-experience-group-2/