# Global Head, IT (CIO) Technical GTM at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Mid level
- Location: Santa Clara, CALIFORNIA
- Work setup: Remote
- Pay: $230K to $380K base salary per year (USD)
- Posted: 2026-10-16
- Apply by: 2026-11-30
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000156068749?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-global-head-it-cio-technical-gtm/

## About the role

As the Global Head of IT (CIO) Technical GTM, you will define and drive the technical go-to-market strategy for ServiceNow’s Technology Workflows (TWF) portfolio: ITSM, ITOM, AM (Asset Management), PM (Portfolio Management), and the AI capabilities integrated into them. You will own how Solution Consulting worldwide wins the technical decision in CIO-persona deals. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 12+ years in Solution Consulting, Presales, or Technical GTM including at least 5 years leading teams or programs across multiple regions
- A proven track record of defining technical GTM strategy and measurably improving tech win rates, sales cycle time, or SC productivity
- Deep expertise across the ServiceNow TWF portfolio. Specifically: ITSM and ITOM (Discovery, Service Mapping, CMDB, Event Management, and AIOps), plus working knowledge of AM (SAM and HAM) and SPM
- Familiarity with Now Assist, AI Agents, and Workflow Data Fabric as they apply to IT workflows
- Experience building repeatable demo, POC, and enablement programs at global scale
- Strong analytical skills, including using win/loss and deal data to drive decisions and continuous improvement

Tags: Sales

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-global-head-it-cio-technical-gtm/