# Machine Learning Engineer at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: Santa Clara, CALIFORNIA
- Work setup: On-site
- Pay: $159K to $178K base salary per year (USD)
- Posted: 2026-10-20
- Apply by: 2026-12-04
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000156637254?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-machine-learning-engineer/

## About the role

The Machine Learning Engineer designs, builds, deploys, and operates the services behind ServiceNow's multimodal AI capabilities, helping the platform understand documents, images, and videos. The Engineer works on the platform services and products that bring LLMs into reliable, scalable enterprise features. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Master's degree in Computer Science, Machine Learning, or a related technical field, with 1 to 3 years of related experience
- Software engineering fundamentals. Strong command of data structures, algorithms, system design, APIs, concurrency, and testing. Java or JavaScript experience is a bonus
- Hands-on experience with Docker and Kubernetes
- ML foundations. Solid understanding of machine learning fundamentals and how LLMs and vision-language models are integrated into applications
- Computer vision and model evaluation. Understanding computer vision techniques and the ability to evaluate model quality independently, including designing test sets and choosing the right metrics
- Production mindset. Experience building, deploying, and operating services, with attention to scalability, observability, and reliability

Tags: Engineering, Infrastructure and...

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-machine-learning-engineer/