# NPI Director- Operations Readiness at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Principal and up
- Location: San Diego, California
- Work setup: On-site
- Pay: $166K to $290K base salary per year (USD)
- Posted: 2026-10-20
- Apply by: 2026-12-04
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000156569294?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-npi-director-operations-readiness/

## About the role

The NPI Director - Operations Readiness is accountable for Operations readiness across each workflow as well as for cross-functional, strategic product & offer launches and accelerating GTM success. The role will be instrumental in ensuring operational readiness across key enterprise processes, in particular working closely with Product Management, Monetization, Legal, Compliance, Revenue, Sales Operations, Deal Desk and other operations teams, to ensure transactability for innovation launching into market. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experienced leader – both matrixed and people management
- Desired: Master’s in Business, Product Management, or Operations and 10+ years of related experience
- Proven experience in launching SaaS offers, with expertise in lead to cash, goal to commission, and idea to offer processes
- Superb leadership and influencing skills, ability to work collaboratively and cross-functionally, including challenge the status quo and developing mindshare to drive towards a common goal
- Ability to motivate others, drive collaboration, teaming & resolve conflict between diverse stakeholder groups
- Strong program/project management skills & strong facilitation skills

Tags: Sales

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-npi-director-operations-readiness/