# Principal Customer Success Executive, U.S. Federal at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Principal and up
- Location: Vienna, Virginia
- Work setup: Remote
- Pay: $180K to $282K base salary per year (USD)
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000151440729?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-principal-customer-success-executive-u-s-federal/

## About the role

For positions in this location, we offer a base pay of $180,200 - $281,600 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- PMP preferred, project management experience required
- Experience supporting or working with U.S. Federal customers preferred
- Experience in any of the following critical subject areas, with a demonstrated history delivering consulting services: IT Strategy and Planning
- IT Operations and Management
- Human Resources
- Security Operations

Tags: Customer Outcomes

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-principal-customer-success-executive-u-s-federal/