# Principal Customer Success Manager ( Armis/Veza) at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Principal and up
- Location: San Diego, CALIFORNIA
- Work setup: Remote
- Pay: $134K to $234K base salary per year (USD)
- Posted: 2026-09-29
- Apply by: 2026-11-13
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000152500289?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-principal-customer-success-manager-armis-veza/

## About the role

We are looking for a PrincipalTechnical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s degree in Computer Science, Information Systems, or related field, or relevant certifications (CISSP, Security+, CEH)
- 8+ years experience in a Customer Success Manager, Technical Account Manager, or related customer-facing technical role
- 5+ years experience in network engineering, architecture, support, or design
- 5+ years experience in service delivery or technical account management in post- and/or pre-sales environments
- Strong communication and presentation skills across technical and executive audiences
- 3+ years experience in IT, security, healthcare tech, or similar environments

Tags: Customer Service and Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-principal-customer-success-manager-armis-veza/