# Principal Platform Architect at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Principal and up
- Location: Staines, GB
- Work setup: On-site
- Posted: 2026-09-16
- Apply by: 2026-10-31
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000149914720
- Page: https://www.1752.vc/careers/jobs/servicenow-principal-platform-architect/

## About the role

The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform.

## What they're looking for

- 12+ years progressive experience as part of a professional services organization, or equivalent education/experience
- Management consulting experience
- Success in driving complex issues through analysis and resolution
- Ability to relay complex information to diverse set of audiences, both technical and non-technical
- Industry domain expertise in SaaS
- Large program experience leading architecture and design

Tags: Customer Outcomes

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-principal-platform-architect/