# Principal UX Researcher, Moveworks at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Principal and up
- Location: Santa Clara, California
- Work setup: On-site
- Pay: $221K to $387K base salary per year (USD)
- Posted: 2026-10-16
- Apply by: 2026-11-30
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000155903074?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-principal-ux-researcher-moveworks/

## About the role

Moveworks is looking for a mixed-methods Principal Experience Researcher, AI to turn complex user behavior into clear, actionable product direction. You’ll combine qualitative research with quantitative analysis to understand not only what people do, but why they do it. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 10+ years of professional experience in user experience research, product research, human-computer interaction, behavioral science, or a related field
- Strong grounding in qualitative and quantitative research methods, including generative and evaluative approaches, with sound judgment in sampling, survey design, experimentation, bias, validity, and data interpretation
- Demonstrated ability to analyze large or complex behavioral datasets, including product usage logs, and translate findings into actionable product insights
- Strong written, verbal, and visual communication skills, including the ability to make complex findings clear to different audiences
- Strong collaboration and stakeholder-management skills, with experience building alignment across product managers, engineers, and designers
- A portfolio or work samples that demonstrate your research process, analytical capabilities, and influence on product decisions and user outcomes

Tags: User Experience Design

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-principal-ux-researcher-moveworks/