# Security Cross Functional Success Architect at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Mid level
- Location: San Diego, CALIFORNIA
- Work setup: Remote
- Pay: $172K to $301K base salary per year (USD)
- Posted: 2026-10-16
- Apply by: 2026-11-30
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000156061551?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-security-cross-functional-success-architect/

## About the role

The Security Cross functional Success Architect serves as a strategic advisor who helps enterprise customers get the most value from their ServiceNow investments. This role combines deep technical expertise across the ServiceNow platform and its product portfolio with consultative skills to guide organizations in optimizing and maturing their solutions. The Product Excellence (PEx) team uses deep product expertise to solve implementation and adoption challenges for customers. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 8+ years of hands-on experience with the ServiceNow platform, with deep expertise in at least two product areas
- Proven track record designing and implementing enterprise-scale ServiceNow solutions
- Background in enterprise architecture, including authentication and identity systems, data modeling, REST/SOAP integrations, and security protocols
- Experience in professional services or consulting roles with demonstrated ability to influence technical strategy
- Product Knowledge: Deep knowledge of multiple ServiceNow product lines and how they share data and workflows across the platform
- Platform Foundations: Strong understanding of the Configuration Management Database (CMDB), Common Service Data Model (CSDM), and data governance

Tags: Customer Excellence HQ

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-security-cross-functional-success-architect/