# Senior Customer Success Executive-ServiceNow at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Senior
- Location: Kirkland, Washington
- Work setup: Remote
- Pay: $166K to $290K base salary per year (USD)
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000158584929?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-senior-customer-success-executive-servicenow/

## About the role

As a trusted C-Suite / executive level advisor on ServiceNow offerings, the Senior Customer Success Executive owns the post-sale customer relationship, aiming to increase customer satisfaction and drive retention through Impact delivery. Senior CSEs are experienced individuals who bring a consultative, problem-solving approach to partnering with senior customer stakeholders to derive value from our platforms. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- PMP preferred, project management experience required
- ServiceNow experience is required
- Experience in any of the following critical subject areas, with a demonstrated history delivering consulting services: IT Strategy and Planning
- IT Operations and Management
- Human Resources
- Security Operations


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-senior-customer-success-executive-servicenow/