# Senior Director of Site Reliability Engineering at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Principal and up
- Location: Orlando, Florida
- Work setup: On-site
- Posted: 2026-10-16
- Apply by: 2026-11-30
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000156038494?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-senior-director-of-site-reliability-engineering/

## About the role

ServiceNow is seeking a Senior Director of Site Reliability Engineering to build and lead a world-class SRE organization across our observability and control plane product portfolios. You will architect reliability programs that span internal platforms and commercial products, establishing SRE culture, practices, and tooling from the ground up. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 12+ years of experience in SRE, platform engineering, or reliability engineering at scale
- 5+ years in leadership roles (director or principal engineer) managing SRE or reliability teams of 10+ engineers
- Demonstrated track record building SRE programs from scratch or scaling immature programs—with measurable business impact
- Strong evidence of driving people and organizational transformation, ability to shift culture from reactive to proactive reliability
- Deep expertise in SRE practices: SLOs, error budgets, blameless postmortems, on-call design, toil reduction
- Hands-on experience with observability platforms (metrics, logging, tracing, alerting)

Tags: Engineering, Infrastructure and...

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-senior-director-of-site-reliability-engineering/