# Senior Director, Product Creative Direction at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Principal and up
- Location: Kirkland, Washington
- Work setup: Remote
- Pay: $255K to $445K base salary per year (USD)
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000159985479?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-senior-director-product-creative-direction-2/

## About the role

Define and champion a differentiated visual direction for the product portfolio, grounded in our brand, customer needs, product strategy, and the evolving relationship between people and AI. Establish a clear point of view across typography, color, composition, iconography, illustration, motion, data visualization, density, and other visual foundations. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 12+ years of experience in product design, visual design, experience design, creative direction, or a related field, including significant leadership experience shipping complex digital products
- A portfolio demonstrating exceptional visual craft and creative leadership across shipped product experiences, not only brand campaigns or marketing communications
- Experience defining or materially evolving a visual language across a complex, multi-product software portfolio
- Deep understanding of design systems, including visual foundations, design tokens, components, patterns, governance, contribution models, and the relationship between design and code
- Demonstrated experience adopting AI-enabled creative tools and workflows and moving teams from isolated experimentation to sustained, responsible use at scale
- Proven ability to influence senior executives and align multiple organizations without relying solely on reporting authority

Tags: User Experience Design

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-senior-director-product-creative-direction-2/