# Senior Manager, ITOM & AIOps Solution Consulting at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Staines, GB
- Work setup: On-site
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000158480434?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-senior-manager-itom-and-aiops-solution-consulting/

## About the role

We’re looking for a Senior Manager to lead our ITOM and AIOps presales specialists through this change. This is a quota-carrying sales leadership role and a first-line people leadership role in equal measure. You’ll build a high-performing team, bring them with you through a new operating model, and make sure their expertise reaches the deals and customers where it makes the biggest difference. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 10+ years in IT operations, pre-sales, solution engineering or technical consulting, ideally in enterprise software
- 5+ years leading pre-sales or technical teams as a people manager
- A consistent track record of attaining and exceeding quota in a technical sales leadership role, including managing complex sales cycles from start to finish
- Proven track record of change management execution
- Experience in a matrix organisation, influencing senior peers and sales leaders without direct authority
- Strong coaching and talent development skills, including hiring and succession planning

Tags: Sales

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-senior-manager-itom-and-aiops-solution-consulting/