# Senior Manager Strategy, Planning, Operations (SPO) – Analytics & Insights at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Senior
- Location: Santa Clara, CALIFORNIA
- Work setup: On-site
- Pay: $166K to $290K base salary per year (USD)
- Posted: 2026-10-27
- Apply by: 2026-12-11
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000158143639?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-senior-manager-strategy-planning-operations-spo-analytics-and-insight/

## About the role

The Strategy, Planning, and Operations (SPO) team serves as the strategic engine of the Customer Excellence Group (CEG) organization. Within SPO, the Central Strategy team drives high-impact, cross-functional initiatives that shape strategy, improve execution, and accelerate performance across the business, spanning Strategy, Initiative Delivery, Strategic Programs, and Realization. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Modeling and analytical rigor: Advanced Excel (or equivalent) with demonstrated experience building financial or operational models that informed an executive decision. You can show us a model you built and explain the judgment behind it
- Strategic problem-solving: Experience structuring ambiguous problems, finding the signal in recurring metrics, and recommending a course of action
- Executive communication: Strong written, verbal, and presentation skills, with the ability to influence senior leaders through clear storytelling and analytical confidence
- Collaboration: Experience in a matrixed environment, aligning stakeholders and following through on recommendations without direct authority
- Ownership of delivery: Comfortable owning recurring reporting with high accuracy, and using it as the starting point for deeper work

Tags: Corporate Development & Strategy

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-senior-manager-strategy-planning-operations-spo-analytics-and-insight/