# Senior Staff Machine Learning Engineer, Agentic Systems - Moveworks at ServiceNow

- Company: ServiceNow
- What the company does: Who we are Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Mountain View, CALIFORNIA
- Work setup: On-site
- Posted: 2026-09-03
- Apply by: 2026-10-18
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000147349455
- Page: https://www.1752.vc/careers/jobs/servicenow-senior-staff-machine-learning-engineer-agentic-systems-moveworks/

## About the role

We are looking for a Machine Learning Engineer to help build cutting edge ML infrastructure for building and serving LLM’s at Moveworks. This role will be critical in building, optimizing and scaling end-to-end machine learning systems. The ML infra team covers a variety of responsibilities including distributed training and inference pipeline for large language models(LLM), model evaluation and monitoring framework, LLM latency optimization, etc.

## What they're looking for

- US Citizenship or permanent resident status
- 12+ years of industry experience in Machine Learning, Infrastructure or related fields
- Experience with deep learning framework such as Pytorch or Huggingface or LLM serving frameworks such as vLLM or TensorRT-LLM
- Experience with building and scaling end-to-end machine learning systems
- Experience building scalable micro services and ETL pipelines
- Expertise in Python and experience with performant language such as C++ or GoLang