# Senior Staff Machine Learning Engineer_Voice AI Engineer at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Santa Clara, CALIFORNIA
- Work setup: On-site
- Pay: $201K to $352K base salary per year (USD)
- Posted: 2026-10-07
- Apply by: 2026-11-21
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000154065930?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-senior-staff-machine-learning-engineer-voice-ai-engineer/

## About the role

Contribute to the design, development and implementation of the core Voice Platform (Audio Acquisition, Conversation Management, Speech Generation, integration with API and self-hosted Voice AI models, Voice Harness) Partner with product managers to work with customers, understand their use cases and technology challenges, and build for their success Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 12+ year of relevant industry experience
- Hands-on experience building distributed Voice AI systems with a large operational scale
- 4+ years building LLM-based applications (integrating models, not training)
- 4+ years of development experience with Python, Golang, Java, or similar languages
- 2+ years of experience building agents (prompt engineering) and developing LLM-based experiences
- Working experience operating highly available distributed workloads on Kubernetes following a DevOps approach

Tags: Engineering, Infrastructure and...

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-senior-staff-machine-learning-engineer-voice-ai-engineer/