# Senior Staff Software Engineer, Agentic Systems - Moveworks at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Senior
- Location: Mountain View, CALIFORNIA
- Work setup: On-site
- Pay: $201K to $352K base salary per year (USD)
- Posted: 2026-10-22
- Apply by: 2026-12-06
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000157146370?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-senior-staff-software-engineer-agentic-systems-moveworks-2/

## About the role

We're building the runtime infrastructure that powers Moveworks' AI agents — the systems that orchestrate, execute, and deliver agent responses to millions of enterprise users in real time. This is not an ML role. This is a distributed systems engineering role at the heart of the agentic AI wave. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Distributed systems: consistency models, idempotency, exactly-once delivery, distributed locking/leasing
- Concurrent/async programming: Python asyncio, Go goroutines, structured concurrency, cancellation handling
- Event-driven architectures: message queues (SQS, Kafka), pub/sub, backpressure, delivery guarantees
- Database systems for infrastructure: DynamoDB (conditional writes, transactions), Redis (connection pooling, pub/sub)
- Observability: OpenTelemetry, distributed tracing, span context propagation, Prometheus metrics
- GRPC/protobuf: streaming RPCs, service interface design, error handling patterns


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-senior-staff-software-engineer-agentic-systems-moveworks-2/