# Software Engineer, Agent Eval Platform at ServiceNow

- Company: ServiceNow
- What the company does: Who we are Moveworks: the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Mid level
- Location: Mountain View, CALIFORNIA
- Work setup: On-site
- Pay: $114K to $176K base salary per year (USD)
- Posted: 2026-11-03
- Apply by: 2026-12-18
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000159509479?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-software-engineer-agent-eval-platform/

## About the role

Moveworks' AI agents don't just generate text — they act. They plan, call tools, and change real state in enterprise systems on behalf of 5.5 million employees. That makes the central problem of our team an unusually hard measurement problem: how do you score what an agent did — across a multi-step trajectory through a world it changed — precisely enough that the score can teach it to do better? Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Distributed systems: idempotency, delivery guarantees, isolation, and — unusually central here — determinism and reproducibility
- Orchestration and workflow runtimes: DAG execution, scheduling, retries, backfills, high-concurrency job systems (Temporal, Airflow, Argo, or something you built yourself)
- Observability internals as a builder , not just a user: OpenTelemetry SDKs and collectors, semantic conventions, span context propagation, high-cardinality trace data
- Concurrent and async programming: Python asyncio, Go concurrency, structured cancellation
- Data-intensive pipelines: high-volume ingest, schema evolution, sampling and retention trade-offs
- GRPC/protobuf service and interface design


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-software-engineer-agent-eval-platform/