# Sr Customer Success Manager ( Armis/Veza) at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Senior
- Location: Heredia, Heredia
- Work setup: On-site
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000151348729?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-sr-customer-success-manager-armis-veza/

## About the role

Serve as a subject matter expert in your area of technical proficiency Design and improve the scaled programs the segment runs on, so outcomes lift across the portfolio and not only in your own accounts Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- To be successful in this role you have
- Bachelor's degree in Computer Science, Information Systems, or a related field, or relevant certifications (CISSP, Security+, CEH)
- 8 or more years of experience in a Customer Success Manager, Technical Account Manager, or related customer facing technical role
- 8 or more years of experience in network engineering, architecture, support, or design
- 5 or more years of experience in service delivery or technical account management in post-sales or pre-sales environments

Tags: Customer Service and Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-sr-customer-success-manager-armis-veza/