# Sr. Manager, Customer Success – Healthcare Cybersecurity ( Armis/ Veza) at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Senior
- Location: Philadelphia, PENNSYLVANIA
- Work setup: Remote
- Pay: $158K to $209K base salary per year (USD)
- Posted: 2026-10-06
- Apply by: 2026-11-20
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000153862789?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-sr-manager-customer-success-healthcare-cybersecurity-armis-veza/

## About the role

The Sr. Manager of Customer Success leads Armis's healthcare customer success portfolio, serving as the strategic bridge between technical teams and healthcare stakeholders (clinical IT, biomedical engineering, compliance, security operations). Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Proven track record managing technical portfolios and leading teams in healthcare cybersecurity, OT/IT convergence, or medical device security
- Deep understanding of healthcare network infrastructure (clinical VLANs, medical device protocols, segmentation, remote access for biomedical vendors)
- Demonstrated fluency with healthcare communication protocols (DICOM, HL7/FHIR, IEEE 11073, BACnet, Modbus) and ability to translate protocol security implications to clinical stakeholders
- Strong knowledge of healthcare compliance frameworks (HIPAA, HITECH, FDA cybersecurity premarket/postmarket guidance, IEC 80001, NIST CSF for Healthcare)
- Exceptional ability to manage relationships across technical and clinical stakeholders (biomedical engineers, clinical IT directors, compliance officers, hospital security teams)
- Track record of managing large, complex healthcare customer implementations (multi-site systems, high-touch deployments, regulatory audits)

Tags: Customer Service and Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-sr-manager-customer-success-healthcare-cybersecurity-armis-veza/