# Sr Mgr, Commercial Delivery at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Senior
- Location: Austin, TEXAS
- Work setup: Remote
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000152229059
- Page: https://www.1752.vc/careers/jobs/servicenow-sr-mgr-commercial-delivery/

## About the role

As the Sr. Manager Commercial Delivery, you will play a pivotal role in driving delivery execution across our US Commercial market. You will be responsible for overseeing successful solution delivery across all commercial customers, fostering deep and meaningful customers relationships, and maximizing business opportunities within the region.

## What they're looking for

- Develop and execute against the strategic business plan, including strategy for growth and market penetration, competitiveness, and differentiation
- Develop your team and people including coaching, mentoring and specialty skill development for all roles
- Manage and predictably deliver against traditional Professional Services business measurements (e.g. utilization) and proactively drive actions to help ensure future attainment of these measures is possible
- Collaborate with cross-functional teams to ensure successful implementation and expansion of ServiceNow solutions
- Provide active and visible leadership and guidance to a team of ServiceNow professionals
- Cultivate and maintain strong relationships with existing and potential clients

Tags: Customer Outcomes