# Sr. Staff Content Portfolio Manager, Platform/AI Implementation at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups (AI role)
- Level: Senior
- Location: San Diego, CALIFORNIA
- Work setup: On-site
- Pay: $134K to $234K base salary per year (USD)
- Posted: 2026-09-25
- Apply by: 2026-11-09
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000151933359
- Page: https://www.1752.vc/careers/jobs/servicenow-sr-staff-content-portfolio-manager-platform-ai-implementation/

## About the role

Participate in driving the growth and adoption of an innovative and fast-growing product Publish valuable insights that guide customers to their desired outcomes through well-informed implementation decisions

## What they're looking for

- Demonstrated subject matter expertise in enterprise software or process implementation
- Proficiency in Microsoft Office and collaboration tools (e.g. SharePoint, Teams)
- Strong written and verbal communication skills, tailored to different audiences (business analysts, platform owners, executive sponsors)
- Ability to work cross-functionally with engineering, product management, customer success, and external partners
- Aptitude to learn technology quickly through instruction and self-training
- 10+ years of experience in technical documentation and/or content development roles

Tags: Low Code Experience Product Content