# Staff Inbound Product Manager, AI Specialists and Voice AI at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Santa Clara, California
- Work setup: On-site
- Pay: $167K to $291K base salary per year (USD)
- Posted: 2026-09-03
- Apply by: 2026-10-18
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000147333962
- Page: https://www.1752.vc/careers/jobs/servicenow-staff-inbound-product-manager-ai-specialists-and-voice-ai/

## About the role

You will own a piece of that portfolio outright. What it does, who it is for, what “good” means, and whether we are honestly there yet.

## What they're looking for

- Have owned an AI-Native product end to end and been the person accountable for its quality bar. For most people this means eight or more years in product management, but we care about the ownership, not the years
- Can do your own analysis. You should be comfortable pulling your own data and understanding how a metric was built before you rely on it
- Stay curious, and can find the signal in the noise
- Document your position clearly and justify your approach. Decisions here get made through research and documentation
- Are willing to own the outcome when the org chart is ambiguous about who should, which happens often

Tags: Product