# Staff Machine Learning Engineer, GAI Search Relevance - Moveworks at ServiceNow

- Company: ServiceNow
- What the company does: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Mountain View, CALIFORNIA
- Work setup: On-site
- Pay: $176K to $308K base salary per year (USD)
- Posted: 2026-09-01
- Apply by: 2026-10-16
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000146839729
- Page: https://www.1752.vc/careers/jobs/servicenow-staff-machine-learning-engineer-gai-search-relevance-moveworks/

## About the role

We are looking for a search relevance engineer to work with a team to improve a search based question answering platform. At Moveworks, we build search technology to answer enterprise users’ tech questions instantly, by combining modern information retrieval methodology with the latest advancement in natural language understanding.

## What they're looking for

- First-hand experience in traditional information retrieval techniques, or machine learning based ranking models
- Capable of deriving insights from query logs analysis and identifying areas of improvement for search quality
- Background in text processing, information retrieval, natural language understanding, or machine learning

Tags: Engineering, Infrastructure and...