# Staff Machine Learning Engineer - VoIP Infrastructure at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Santa Clara, CALIFORNIA
- Work setup: On-site
- Pay: $176K to $308K base salary per year (USD)
- Posted: 2026-10-06
- Apply by: 2026-11-23
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000153841619?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-staff-machine-learning-engineer-voip-infrastructure/

## About the role

For positions in this location, we offer a base pay of $176,100 - $308,200 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Hands-on experience building VoIP systems using SIP/RTP protocols
- Practical knowledge of Kamailio, RTPEngine, FreeSWITCH, SBCs, and PSTN systems (or similar)
- Working knowledge of PSTN infrastructure and telecom protocols
- Experience integrating applications on top of LLMs (using existing models, not building them)
- Experience in prompt engineering and developing LLM based features
- 4+ years of development experience with Python, GoLang, Java or similar languages

Tags: IT

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-staff-machine-learning-engineer-voip-infrastructure/