# Staff Machine Learning Engineer at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Santa Clara, CALIFORNIA
- Work setup: On-site
- Pay: $176K to $308K base salary per year (USD)
- Posted: 2026-09-12
- Apply by: 2026-10-27
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000149124469
- Page: https://www.1752.vc/careers/jobs/servicenow-staff-machine-learning-engineer/

## About the role

This is a zero-to-one incubation. We’re building a new class of exposure analysis that ranks security work by exploitability—where an attacker could realistically get in—rather than raw severity. The architecture is evolving, and this role helps define what good looks like.

## What they're looking for

- 6+ years of software engineering experience, including leading the design and delivery of complex production components
- Demonstrated experience as the technical owner or lead for a significant system or subsystem
- Depth building AI/ML-powered production systems, probabilistic modeling, graph analytics, or calibration and evaluation is a strong plus
- Modern AI experience: LLMs, RAG, embeddings, vector search, agentic workflows, model evaluation, or AI observability
- Strong programming experience in Python and/or Java, Go, or a similar language
- Cloud-native technologies, distributed systems, APIs, databases, and scalable architectures

Tags: Engineering, Infrastructure and...