# Team Lead, People Operations – Recruitment & Onboarding, AMS at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Senior
- Location: Heredia, CR
- Work setup: On-site
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000151363149?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-team-lead-people-operations-recruitment-and-onboarding-ams/

## About the role

Lead and develop a team of People Operations professionals in Costa Rica supporting Recruitment and Onboarding Operations across the Americas. Create an inclusive, collaborative, high-performing environment built on trust, accountability, continuous learning, and ownership. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Demonstrated success leading, coaching, and developing HR Operations, Recruitment Operations, Shared Services, or similar teams
- Strong emotional intelligence and a leadership style characterized by empathy, transparency, accountability, accessibility, and respect
- Ability to manage challenging performance and behavioral situations constructively and effectively
- Strong knowledge of end-to-end Recruitment and Onboarding Operations and the partnership between Talent Acquisition and Recruitment Operations
- Experience supporting complex, high-volume, multi-country or regional environments

Tags: Human Resources

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-team-lead-people-operations-recruitment-and-onboarding-ams/