# Team Lead Strategic Partner Ops at ServiceNow

- Company: ServiceNow
- What the company does: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
- Company website: https://www.servicenow.com/
- Type: Startups
- Level: Principal and up
- Location: San Diego, California
- Work setup: On-site
- Pay: $114K to $200K base salary per year (USD)
- Posted: 2026-10-28
- Apply by: 2026-12-12
- Apply: https://jobs.smartrecruiters.com/ServiceNow/744000158343920?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/servicenow-team-lead-strategic-partner-ops/

## About the role

The Team Lead, Strategic Partner Operations runs the business for ServiceNow's largest GSI partnership and the partner operations engine behind it. The role owns the Pre-Buy motion end to end and extends well beyond it — into forecasting, operating rhythm, process and policy design, and governance — while acting as a strategic business partner to the sales team to remove blockers and scale what works. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 6+ years in Partner Operations, Sales or GTM Operations, Business Operations, or Sales Strategy in global enterprise SaaS
- Strong analytical background: forecasting, pipeline analytics, and KPI design, with advanced Excel/BI and SQL or equivalent data skills
- Demonstrated, hands-on use of AI to simplify or automate business workflows — GenAI assistants, agent workflows, or automation that removed manual effort at measurable scale
- Track record designing and enforcing process, policy, and governance in a cross-functional environment
- Experience leading, mentoring, or setting direction for analysts or project teams
- Experience working with or within a large GSI or strategic channel partner — understands how GSIs structure deals, allocate budgets, and consume licenses


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/servicenow-team-lead-strategic-partner-ops/